DVLA V62 Change of Address. What to Do If You've Lost Your V5C
If you need a replacement V5C logbook because you moved house and lost the original, DVLA's standard online address change service won't work because the document reference number from your V5C is required. Instead, you'll need to apply for a new V5C by post using form V62.
Enter your new address on the form and give your previous postcode. DVLA can then issue your replacement V5C with your updated address.
Ready to Submit Your V62 Form?
CarForms lets you complete your application details online. We prepare and print the V62 and post it to DVLA for you.
Table of Contents
- What to Do If You've Moved and Lost Your V5C
- How to Change Your Address Using a V62
- How Much Does a V62 Cost?
- How Long Does a V62 Take?
- Common V62 Change of Address Mistakes
- Don't Forget Your Other DVLA Records
- A Simpler Way to Submit Your V62
- FAQ
- A Final Note
What to Do If You've Moved and Lost Your V5C
If you still have your V5C, you can usually change your address using DVLA's online service. If you've lost it, you can't use that service because you don't have the V5C document reference number.
You also can't use DVLA's usual online or phone replacement service to apply for a new V5C because you've changed your address. That service can only be used when none of the details on the missing V5C need changing.
Instead, you'll need to apply by post using a V62 form. This allows you to request a replacement V5C and give DVLA your new address at the same time. You will need to pay a £25 fee to use this service.

How to Change Your Address Using a V62
You use a V62 form to apply for a vehicle registration certificate (V5C or logbook).
You can download and print the V62 form from GOV.UK. The completed application must be sent to DVLA by post.
- Enter your vehicle registration number and vehicle details.
- Give your current UK address in section 2.
- Tick that it has been lost, stolen, damaged or destroyed.
- Complete the remaining keeper details that apply to you.
- Sign and date the form.
- Enter your previous postcode in the box provided.
CarForms is designed to make this process easier. You provide the required information online, and CarForms prepares and prints the V62 and posts the completed application to DVLA on your behalf.
How Long Does a V62 Take?
The current guidance for V62 applications is that you will usually receive the V5C after four weeks if you apply by post. Based on our first hand experience of thousands of V62 applications, it is currently take 19 days. This is longer than a straightforward replacement where none of your details have changed. Eligible registered keepers applying online or by phone for a replacement V5C will usually receive it within 5 to 7 working days.
| Process | Typical route | Timing |
|---|---|---|
| Replacement V5C when logbook is missing | V62 by post | 4 to 6 weeks |
| Address update when V5C is present | DVLA online service | 5 to 7 working days |
You should contact DVLA if you have not received your V5C and it’s been 4 weeks since you applied.
If you have not received your V5C after 6 weeks and you have not notified DVLA, you’ll have to pay £25 to get a replacement.
If your application appears to be taking longer than expected, see our guide to DVLA Application Tracking.
Common V62 Change of Address Mistakes
Mistakes or missing information on a V62 can mean DVLA needs to contact you before the application can be completed.
Before posting your form, check that:
- you've entered your current UK address correctly.
- you've included your previous postcode if you have changed address.
- the vehicle registration and vehicle details are correct.
- you've completed all the sections you need that apply to your application.
- you've signed and dated the form.
- you've included the correct fee.
Don't Forget Your Other DVLA Records
Changing the address on your V5C doesn't automatically update all your other DVLA records. When you move house, you may also need to:
- change the address on your driving licence.
- update your vehicle tax Direct Debit details.
- update other relevant details such as for a private number plate or trailer registration certificate, if applicable.
GOV.UK warns that you can be fined up to £1,000 if you fail to tell DVLA about a change of address.
A Simpler Way to Submit Your V62
If you'd rather complete the details online and have the paperwork handled for you, CarForms offers an independent V62 application service.
CarForms can:
- collect your V62 application details online.
- prepare and print the V62 form.
- include the DVLA fee.
- post the complete application to DVLA.
The total charge is £49.95 all-in, covering the service and the statutory DVLA payment.
A Final Note
CarForms.co.uk is an independent third-party service and is not part of DVLA or the UK Government.
You can apply directly to DVLA yourself using form V62. CarForms provides an optional application service for customers who would prefer help preparing, printing and posting their paperwork.
Related Articles
- What is a V62 Form
- How to Complete a V62 Form
- How Long a V62 Form Takes
- UK Car Registration Document Guide
Frequently Asked Questions
Sources
The information in this article is based on official DVLA guidance and UK government publications.
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