CarForms.co.uk (“we”, “us”) is committed to protecting your privacy. This policy explains how we collect, use, store and protect your personal data when you use our V62 form completion and submission service.
CarForms.co.uk is a product of Leader Internet Limited, an Irish company (registered company number 575353).
1. Data We Collect
We collect the information you provide when completing the V62 application form, including:
- Vehicle details (registration, make, model, colour, VIN)
- Keeper details (name, title, address, postcode, phone, email)
- Date of birth and acquisition date (where applicable)
- Reason for application and any supporting information
We also collect payment information via our payment provider (Stripe). We do not store your full card number on our servers; Stripe handles payment data in accordance with their own privacy policy and PCI requirements.
2. How We Use Your Data
We use your data solely to:
- Complete and submit your V62 application to the DVLA
- Process your payment and send order confirmations
- Print and post your form (including sharing necessary details with our printing/postal partners)
- Communicate with you about your order (e.g. dispatch confirmation, tracking)
- Respond to enquiries and provide customer support
3. Legal Basis
We process your data on the basis of contract performance (to provide the service you have purchased) and, where applicable, legal obligation (e.g. record-keeping for tax purposes).
4. Sharing Your Data
We may share your data with:
- Stripe – for payment processing
- DVLA – as part of your V62 application
- Printing and postal partners – to fulfil your order
We do not sell your data to third parties for marketing purposes.
5. Data Retention
We retain order and application data for as long as necessary to fulfil the service, handle refunds or disputes, and meet legal and tax obligations. After that, we may anonymise or delete data in line with our retention policy.
6. Your Rights
Under UK GDPR you have the right to access, rectify, erase, restrict processing, and object in certain circumstances. You may also have the right to data portability. To exercise these rights or ask questions about your data, contact us (e.g. by replying to your order confirmation email). You have the right to complain to the ICO (ico.org.uk) if you believe we have not handled your data properly.
7. Security
We use industry-standard measures to protect your data. Payment data is handled by Stripe and is not stored on our servers.
8. Changes
We may update this Privacy Policy from time to time. The “Last updated” date at the top of this page will be revised when we do. We encourage you to review this policy periodically.
9. Contact
For privacy-related questions or requests, please contact us via the contact details on our website or by replying to any email we have sent you.